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Privacy Policy

What we hold, why we hold it, and what happens when you ask us to stop. Short, because the honest version of this document is short.

Last updated 27 July 2026Version 2026-07-27

01The short version

We store what you put into BizSimple so that BizSimple can work. We never sell it. We never use it to train AI models. You can delete it whenever you like, and once your account is closed we do not keep it.

That is the whole policy. The rest is detail, because detail is what makes a promise checkable.

02Who is responsible

Impartial AI Tech INC operates BizSimple and is responsible for the personal information described here. You can reach us at privacy@impartialaitech.com.

Where you use BizSimple to hold information about your own customers, you decide what to collect and why. We hold it on your behalf and act on your instructions.

03What we hold

Three kinds of thing, and nothing else:

  • Your account: your name, email address, password (stored only as a one-way hash, never in a readable form), your business details and your plan.
  • Your business records: whatever you put into BizSimple — contacts, deals, invoices, documents, sales, orders, messages and files.
  • Operational logs: the minimum needed to keep the service running and secure, such as error records and sign-in events. These are kept briefly and then discarded.

04What we do with it

We use it to run BizSimple for you: to show you your own records, to send the emails you ask us to send, to take payment for your subscription, and to keep the service secure.

We may use aggregated figures that identify nobody — how many workspaces exist, which features are used — to decide what to build next.

We do not use your business records for advertising. We do not build a profile of you. We do not run third-party advertising trackers in the app.

05What we will never do

We will not sell your data, or your customers' data, to anyone, for any amount, ever.

We will not use the contents of your workspace to train artificial-intelligence models.

We will not share your data with anyone except the service providers listed below, and then only what they need to do their job — or where the law genuinely obliges us to.

06Who else touches it

Running an online service means using other companies. Each of these sees only what it needs to:

  • Our hosting and database provider, which stores the service and your data.
  • Our payment gateway, when you pay us and when you take card payments from your own customers. Card numbers go to the gateway, never to us.
  • Our email provider, to deliver the emails BizSimple sends on your behalf — invoices, receipts, invitations and notifications.
  • An AI provider, only for features you deliberately trigger, such as asking BizSimple to read a pasted list of contacts. The text you submit is sent for that request and is not used to train anything.

07Deleting it

Individual records can be deleted from within the app at any time, and they are gone from the live database when you do it.

Closing your account deletes your workspace and everything in it. It is removed from our live systems immediately, and from encrypted backups as those backups expire on their ordinary rotation. We do not retain a separate copy.

We may keep a minimal record of a transaction — that an invoice was paid, and for how much — where tax or accounting law requires it. That record contains no more than the law asks for.

08Getting it out

You can export your data from Settings at any time, in a standard format, without asking us.

If you would rather we did it, or you want to know exactly what we hold about you, write to privacy@impartialaitech.com and we will answer within a reasonable time.

Depending on where you live you may have rights to access, correct, export or erase your personal information, and to object to certain processing. We honour those rights regardless of where you live, because drawing a line on a map through the same promise seemed wrong.

09Keeping it safe

Data is encrypted in transit. Passwords are stored as one-way hashes and cannot be read back, by us or by anyone else. Access to production systems is limited to the people who need it.

No system is perfectly secure. If a breach ever affects your data, we will tell you promptly and plainly, and tell you what we are doing about it.

10Cookies

BizSimple sets a cookie to keep you signed in, and another to remember whether you prefer light or dark. That is all. There are no advertising cookies and no third-party tracking scripts in the app.

11Children

BizSimple is a tool for businesses and is not intended for children. We do not knowingly collect information from anyone under the age at which they could enter a contract where they live.

12Changes

If we change this policy in a way that matters, we will tell you before it takes effect. Every version is dated, and the one you accepted is recorded against your account.

BizSimple is owned and operated by Impartial AI Tech INC. See also our Terms of Service.